Start with a conversation
Call or send us an enquiry. You don’t need a GP referral to reach out, and you don’t need to know exactly what to ask for.
YOUR FIRST CALL
It starts with being heard.
Reaching out can feel like a big step. Here’s what you can expect when you connect with Alt Mind.
WHAT HAPPENS NEXTA simple,
A simple,
supportive path.
From your first message to ongoing care, here’s how it works.
Tell us a little about you
We’ll ask who the appointment is for, what you’re looking for, whether you’d prefer Sydney or telehealth, and any funding arrangements you may have.
We’ll help find your fit
We’ll consider your needs and preferences and suggest a psychologist and appointment option that makes sense for you.
Keep the conversation going
If it doesn’t feel like the right fit, tell us. We can explore another option and, with your consent, arrange a warm handover so you don’t have to begin again.
OUR PROMISEYou won’t have to
You won’t have to
start again.
If the first fit isn’t right, we make the next step feel continuous, not like beginning from scratch.
01
Warm handovers
With your consent, we share what’s already known so you don’t repeat your story.
02
No pressure
Telling us it isn’t working is always okay — we’ll help you find another path.
03
A team behind your care
Supervision and peer review mean your support is considered from more than one angle.
GOOD TO KNOW
No referral needed to start.
You can contact us directly. A GP Mental Health Treatment Plan may be needed to access eligible Medicare rebates, but not to make your first enquiry.
WE'RE HERE WHEN YOU'RE READYYou don't have to have it
You don't have to have it
all figured out.
Let's talk about what support could look like for you.